Quoted one leak, then the open wall showed the whole run.
For example: You open the wall for a leak and find corroded pipe running the whole length.
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Generated image, not a real person.
What it costs
The customer agreed to more work out loud, and the invoice will surprise them.
What owners do today
A call to the office, a scribbled note, and an argument later.
Quote what you can see, and say so
Behind a wall or under a slab, you are pricing what you can see and test. Write that on the estimate: the price covers the repair described, and anything found once the wall is open is priced and agreed before it is done.
Keep the trip, the diagnosis and the repair apart
The trip, the time to find the problem and the repair itself are three different things. Three lines let the customer see each one, and let you charge for the diagnosis when they decide not to go ahead.
Quote heaters and repipes as choices
When there is a choice of tank, size, fuel or how far to go, the customer is choosing, so give them the choices on one page with a total each. When there is no real choice, one estimate is enough.
Get the yes before the added work
When the job grows, stop, show the customer, price it, and get a written yes. Then put it on the invoice as its own line, in the words they agreed to.
Make the invoice read like the work order
What you found, what you did, the parts, and the added work on its own line. A customer who reads it should recognize their own afternoon.
More guides: Price a job so it covers parts, labor and overhead; A weekly routine for who still owes you; Ask customers for reviews, and remember to; Get written approval for extra work; Switch software without losing your customer list; The first month on new software, week by week; Price good, better and best options; HVAC estimates and invoices; Electrical estimates and invoices; Roofing estimates and invoices; Solar estimates and invoices; Handyman estimates and invoices. All guides.
Change orders Every plan
Raise the added work from the job, with photos.
The office prices and approves it, with a record of who approved what.
Change orders: who raised the extra work, why, and what it adds
Check it yourself
- Every step in this guide works on paper or in a spreadsheet. Nothing here needs CONSTRUKTR.
- Every CONSTRUKTR feature named here is on the features page, with the plan it comes with.
- Watch the real dashboard and phone app work on a demo company.
Questions owners ask
Should I charge to diagnose if they do not go ahead?
That is your call, and either answer works when it is on the estimate before you start. A diagnosis line makes it a clear, agreed charge.
Is a camera inspection its own line?
Yes. Say on the estimate whether it is included with the drain cleaning or extra, so it is never a surprise on the invoice.
Can CONSTRUKTR keep the record of added work?
Yes. Change orders come with every plan: the tech raises the added work from the job, with photos, and the office prices and approves it, with a record of who approved what.
See it on your own jobs.
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