This Privacy Policy describes how Automate AI LLC ("CONSTRUKTR," "we," "our," or "us") collects, uses, and shares information about you. It covers the CONSTRUKTR mobile app ("App"), the web dashboard at app.construktr.ai, and the website at construktr.ai ("Site"). By using our services, you agree to this policy.
Company: Automate AI LLC, Gilbert, AZ
Contact: support@construktr.ai
We have written this in plain language on purpose. Sometimes we keep something longer than you might expect. Sometimes a feature works differently from how it sounds. When that happens, we say so rather than leave you to find out. On October 14, 2026, we rewrote this policy in even plainer words. What it says did not change.
How to read this page. A short "In plain words" box appears above one passage whose words Google requires. The box helps you read it. The passage's own words are the policy.
1. Information We Collect
CONSTRUKTR collects the items below. We collect each one to run the product, not for advertising. (Microsoft may use its own Clarity cookies for advertising. See "How visitors use this website" below.)
About you and your business
- Name: your name on your account and profile.
- Email address: for sign-in, receipts, and account messages.
- Business phone number: for your company profile and the documents you send to customers.
- Business address: for your company profile, estimates, and invoices.
- User ID: an internal account number that ties your data to your account.
Where you and your crew are
- Clock in and clock out locations: when a worker starts and finishes, the time entry records the phone's GPS position. This happens only if the phone has allowed the App to use location.
- Live location on the dispatch map: while a worker is on shift, the App can send the phone's current position. That lets the office's dispatch map show where the crew is. Each live position expires after about two minutes. It is not added to the timesheet.
- Trips: if you record mileage, we keep the start and end you type in as text, plus the distance and the date. CONSTRUKTR does not track your vehicle in the background.
- Local weather: the App's home screen can show the forecast where you are. That greeting is switched off today. When it is on, it sends your coordinates to a weather service, as section 4 describes. Separately, when a job is scheduled, we send the job site's coordinates to the US National Weather Service. That lets the schedule show the forecast for that site.
- Nearby supplier search: when you search for hardware and supply stores, the App uses the phone's current position. If it has none, it uses the last one it had within the past ten minutes. It sends that position to Google to find stores near you, as section 4 describes.
We collect location only while you are using the App. CONSTRUKTR does not ask for background location on iPhone or Android, so the App cannot follow you when it is closed.
What you create in the product
- Photos: job site photos, receipts, and document scans you choose to capture or attach. The App does not add a separate location to a photo. Some photos already have a location stored inside the file, such as one picked from your library. We keep that file as it is, location included.
- User content: the jobs, estimates, invoices, notes, messages, and signatures you create in the App.
Voice, and calls to your business
- Voice commands and voice notes: your phone turns what you say into text. We receive the text, not the audio. We keep that text, the language setting, and which job or customer you were looking at. We also keep a record of what the App did in response.
- A recording of your voice: not today. The custom AI Receptionist voice is not available in the App. The App has no way to record audio, and the card for this feature says "coming soon". The server side of it is built, so here is what will happen if it is switched on. We would store the recording in our file storage. With it we would store its length and file size, the exact wording you agreed to, who agreed, when, and the internet address it was agreed from. We would keep it until you delete it, delete your own account, or the company account closes. Recording a new sample to replace an old one is different, and section 7 explains why. We will update this policy before that feature reaches you.
- Phone calls answered by the AI Receptionist: if you turn this feature on, we keep a written record of each call. That record has a written transcript, a turn-by-turn record, an AI-written summary, a reading of the caller's tone, suggested action items, and both phone numbers. Is the audio of an AI Receptionist call also kept? That depends on a setting with our voice provider that we have not confirmed yet. So we are not telling you either way. We will update this page when we have confirmed it.
- Calls the AI makes to your customers: these are recorded as audio, and this is the part to read twice. The product can call a customer for you to chase an estimate, remind them about an invoice, confirm an appointment, or ask for a review. When it does, the call is recorded. Twilio holds the audio, and we keep a link to it. We also keep the same written record described above.
- Voicemail: a call can come in outside the business hours you set. Then the caller is asked to leave a message, and that message is recorded as audio. When the AI Receptionist is switched off, the call goes to the forwarding number you set. If you have not set one, it goes to a default number set up on our side, and that call is not recorded. Only when neither number exists is the caller asked to leave a recorded message instead. Twilio, our telephone provider, holds the audio. We store a link to it rather than the file itself.
The people who call your business are your customers, not our users. They will not have read this policy. Telling callers that a call is being recorded or written down is your responsibility. In several states it is a legal requirement. Since September 15, 2026, CONSTRUKTR opens some calls with a short spoken announcement, before anything else is said:
- A caller who reaches your voicemail, and a customer the product calls for you, first hears "This call is recorded."
- A caller the AI Receptionist answers first hears "This call is transcribed by an AI assistant."
- A call put through to a person, including to a forwarding number you set, is not recorded. Putting it through adds no announcement of its own.
- If the AI Receptionist answered first and then hands the caller over, the caller has already heard its announcement.
An announcement is not the same as consent, and it may not be enough where you work. Telling callers is still your responsibility. Do not rely on the product to get consent for you.
About your customers
- Estimate link activity: you can send a customer a link to an estimate. Every time the link is opened, we record the internet address it was opened from and the time.
- Approvals and signatures: your customer may approve, decline, or ask for changes. If so, we record the name they give, the internet address they did it from, and the time. If they sign, we keep the signature image.
Technical
- Crash data: in the App, error and crash reports go to Sentry. This is on by default. From the next App update, you can turn it off with the "Send crash reports" switch in Settings, under Data & Privacy. Then nothing is sent from that phone. The switch applies only to the phone you turn it off on, not to your whole account, so turn it off on each phone you use. Versions of the App from before that update have no such switch, even though an earlier version of this policy said they did. If yours has none, email support@construktr.ai, and update the App when the new version reaches you. Reports carry your internal account number but not your name or email address. Known device identifiers are removed first. The web dashboard at app.construktr.ai works differently, and we would rather tell you. Its crash reporting is not behind a consent question. It also uses Vercel Analytics, which counts page visits and does not profile you or follow you to other sites. This website, construktr.ai, has no crash reporting. When you click a free trial button on this website, the sign-up link carries the page you clicked from. It also carries any campaign tags in the link you arrived through. Your browser keeps those tags for that tab only, and no cookie is set.
- Visits to this website: construktr.ai is set up to count visits with Vercel Web Analytics. This counting is not switched on today, so none of the following is collected yet. We will update this policy's date when it is. Vercel Web Analytics sets no cookies and does not follow you to other sites. For each page view it records the page address and the site you came from. It also records your rough location (country, region, and city) and your browser, operating system, and type of device. It tells one visit from another by a code made from your request, which Vercel throws away after 24 hours. Before a page view is counted, this website removes everything after a question mark in the address. Visits to construktr.ai/portal are not counted at all. So a portal link code you type there is never recorded in the visit counts. When you click a free trial button, the same service also counts that click. It records which button it was and the page address without anything after a question mark. It also records the same rough location and device details as a page view. When you work out a rate with the hourly rate calculator, the same service counts that you did. It records the page address only, never the numbers you typed.
- How visitors use this website: on construktr.ai we use Microsoft Clarity to see how people use our pages, so we can make them easier to use. Clarity records your clicks, taps, scrolling, and mouse movement. It also records how each page looks as you use it. It shows these to us as recordings of the visit and as heatmaps. With each visit it records the page address, your rough location, and your device, browser, and operating system. Clarity hides what you type into any form field. We also hide our forms from recordings entirely: contact, demo request, support, newsletter, the hourly rate calculator, and the Profit Leak Check. Clarity never runs on construktr.ai/portal or on the unsubscribe page, because their addresses carry a private code. Before Clarity starts, this website tells it that it may not store anything on your device for analytics or for advertising. So Clarity sets no cookie on construktr.ai. It does not link one visit to another: each time a page loads, Clarity treats you as a new visitor. It does not pass what it records on this website to Microsoft Advertising. Microsoft's own Clarity servers, at clarity.ms, are a different matter. When your browser loads Clarity from them, they may set their own cookies, named MUID, CLID, and SM, on Microsoft's domains. Microsoft controls those cookies, not us. Microsoft may use them for its own purposes, including advertising. Some browsers, such as Safari, block or limit these cookies by default. Microsoft keeps recordings for 30 days. It keeps heatmaps and a small sample of recordings for up to 9 months. Microsoft's own use is covered by its privacy statement at privacy.microsoft.com/privacystatement. You can block or delete Microsoft's cookies in your browser settings. To turn Clarity off in your browser with one click, use the "Do not sell or share my personal information" button on Your Privacy Choices. That page is linked at the bottom of every page of this website. Your choice is kept in that browser's storage for this website, not in a cookie. Your browser or a browser extension may send the Global Privacy Control signal. If it does, construktr.ai does not load Clarity at all, so nothing is recorded and Microsoft's servers are never asked. You can also block clarity.ms in your browser, or use a setting or extension that blocks trackers. The website works the same without Clarity.
- Forms on this website: when you send a form on construktr.ai, we receive what you typed into it. The demo request and support forms ask for your name and email address. They also ask for a message (required on the support form) and, if you want, your company and phone number. The newsletter form asks for your email address. The hourly rate calculator works in your browser. We receive your email address and your answers only if you ask us to email you the breakdown. Those answers are your trade, how many people work in the field, your crew's hourly pay, what you want to pay yourself, your yearly overhead, billable hours, and profit goal. With each form we also keep the page you sent it from and the advertising campaign details in the link you arrived through. We use this to answer you, to send what you asked for, and to send the emails you agreed to. This information has no automatic deletion schedule. We keep it until you ask us to delete it. You can ask at any time by emailing support@construktr.ai. Copies also sit in our team's email and support ticket system, and we delete those too when you ask. If you unsubscribe, we keep your email address marked as unsubscribed so that CONSTRUKTR never emails you again, unless you ask us to delete it.
- AI chat on this website: the "Ask CONSTRUKTR AI" button opens a chat with an AI assistant, not a person. When you ask a question, we send it to Anthropic's Claude model to write the answer, along with the earlier questions and answers in the same chat and what CONSTRUKTR publishes about itself. Anthropic handles them as section 4 describes. We do not save your questions or the answers in our own records, and we do not write them to our logs. To stop any one visitor from sending too many questions, we count how many questions come from each internet address each hour. Our count does not keep the address itself, only a scrambled code made from it that changes every day and cannot be turned back into the address. Each time the chat is used, counts more than two days old are deleted. Vercel, which hosts this website, handles every request, as section 4 describes. If you ask a person to reach out, the chat sends us the name, email address, business and phone number you type, the box you ticked to say we may contact you, and your last question. We keep that like the forms above, and only a person replies to it.
- Hourly rate calculator: the free hourly rate calculator on construktr.ai works out your rate in your browser. Nothing you type is sent to us unless you ask us to email you the breakdown. If you do, we keep your email address, the trade you picked, the numbers you entered, and the rates worked out from them. We also keep the sentence you agreed to and when, and the page and campaign tags of the link you arrived through. We use them to send the breakdown and the emails you agreed to. We also use them, without your name, to see which trades use the tool. Every one of those emails has an unsubscribe link.
- Profit Leak Check: the free Profit Leak Check on construktr.ai asks about how your business runs and shows a report of the time and money it may be losing. It works in your browser. Nothing is sent to us unless you press "Save my results". If you do, we receive your name, email address, business ZIP code, your phone number if you give one, your trade, your answers, and the report worked out from them. This website's server adds the page address and your internet address. It sends all of this to Automate AI's own sales system, which runs on Railway. That system then copies your name, email address, phone number, trade, ZIP code, and a note of your results and of which boxes you ticked into Automate AI's own HubSpot account. We use these details to keep your results, to follow up with you about CONSTRUKTR, and to work out from your ZIP code which state your business is in. Below the form are two boxes. Both are optional, and both start unticked. The first says "Email me this report and CONSTRUKTR tips. Unsubscribe any time." If you tick it, we keep a record that you agreed: the words you agreed to, when we received them, and your internet address. If you leave it unticked, your internet address is not saved with your results. The second says "Call me about my results. I agree CONSTRUKTR may call or text me at this number." Ticking it makes the phone number required. If you tick it, we keep those words and when we received them, and we may call or text you at that number about your results. We put you on our list of business owners who asked for a call, unless that number is on our do-not-call list, we already work with you, or we have a different number on file for your business. We only call you about your results if you tick this box. If you leave it unticked, we will not call you about them, even if you typed a phone number. Your number is still saved with your results. These details have no automatic deletion schedule. We keep them until you ask us to delete them. To stop our emails, to make sure we never call or text you, or to have these details deleted, email support@construktr.ai.
- Device push token: collected if you allow the notification permission. When a job is assigned to someone, we send that person's push token and the job details to Expo's push service to be delivered. That is happening today. The last step onto the phone is not switched on yet, so you may not see the notification arrive. But the data has already gone to Expo either way. We would rather say so than describe this as coming soon.
We do not sell your data. The App contains no advertising or tracking SDKs (add-on code kits that show ads or track you). This website uses Microsoft Clarity as described above, including the cookies Microsoft's own servers may set. We do not collect advertising identifiers, and the App blocks the advertising ID on Android.
2. Device Permissions We Request
The App asks for these device permissions, and only for the reasons listed:
- Camera: job site photos, document scanning, and business card capture.
- Photo library: attach photos you already have to jobs. On Android, current versions of the App ask for access to images only. Earlier test versions also asked for access to video files, because of how Android groups the media permissions. The App has no feature that picks or records video, and it never read one.
- Microphone: voice commands and voice notes. The App does not use the microphone to record a voice sample for a custom AI Receptionist voice. That feature is not available in the App, as section 1 describes.
- Speech recognition: turning what you say into text for notes and voice commands. This one is worth reading properly. Your phone's own built-in speech service does the conversion, not our servers. We do not require your phone to do that work on the device itself. So depending on your phone and its settings, that service may send the audio to Apple or to Google to process it. Only the finished text reaches CONSTRUKTR. We never receive or store the audio captured for voice commands or voice notes. This paragraph is about the App's microphone only. It does not describe calls to your business. Our telephone provider handles those, and section 1 covers them.
- Location (while using the app): recording the location on clock in and clock out, showing the crew on the office's dispatch map while on shift, and the optional nearby supplier search. Your phone may show a permission message that also mentions job site geofencing. The App does not do that today. Nothing in it turns geofencing on, and it does not ask for background location, so it is not recording boundary crossings.
- Contacts: when you tap "Add to Contacts" on a customer, the App saves that customer's card to your phone's address book. The App never reads or imports your phone's contacts. On Android the system asks for read and write access together, because the two cannot be asked for separately. But the App only ever writes.
- Face ID / Touch ID: an optional fingerprint or face lock for the App. Your fingerprint and face data never leave your device. We use only the phone's own check, and we never receive that data. This is about Face ID and Touch ID alone. It does not cover a voice recording you make for the AI Receptionist, which does leave your device and is covered in section 1.
- Push notifications: requested for telling you when a job is assigned to you. When a job is assigned, its details are already sent to Expo's push service, as section 1 describes. But the last step onto your phone is not switched on yet, so you may not see the notification arrive.
You may deny any permission. Doing so turns off only the related feature. You can change permissions at any time in your device settings.
3. How We Use Your Information
- Provide, run, and improve the CONSTRUKTR app and services
- Process payments and, when you connect it, sync with QuickBooks (QuickBooks is not available yet)
- Create AI-powered estimates and document analysis from the text and documents you submit.
- Analyze job photos. If your plan includes AI photo estimation, the photos you submit for analysis are sent to Anthropic, and a written assessment comes back. Attaching a photo to a job does not by itself send it anywhere for analysis. Submitting it to the AI estimate feature does.
- Answer calls to your business with the AI Receptionist, and produce the transcript, summary, and action items section 1 describes
- Record clock in and clock out times, with the location where the phone allows it, and produce timesheets
- Pass job assignment details to Expo's push service when a job is assigned to you (the last step onto your phone is not switched on yet)
- Answer support requests
- Find and prevent fraud and abuse
- Meet our legal duties
4. Service Providers We Share Data With
We share data with these providers only so they can do the jobs described below:
- Stripe: payment processing. Stripe is PCI-DSS Level 1 compliant. We never store full card numbers. When you or your customer pays in the App, the card details are typed into Stripe's own payment form and go straight to Stripe. If your company takes payments, Stripe collects the business and bank details it needs to verify you and pay you out.
- Anthropic: AI processing. We send these to Anthropic's Claude models: the text and photos you submit to AI features, and the business records an AI feature works on (such as customers, jobs, estimates, invoices, and the text of reviews it drafts a reply to). We also send the written words of voice commands, the written transcript of calls the AI Receptionist answers, and the questions asked in the AI chat on this website. Anthropic does not use this data to train its models.
- Amazon Web Services: file storage. Every photo, receipt, document, generated PDF, and voice recording you upload is held in Amazon S3. A customer signature is sometimes held there as a file. Sometimes it is written straight into the estimate or job record instead, depending on where it was signed. Section 7 explains what that means when an account closes.
- Twilio: voice delivery, and, once texting is switched on, SMS delivery for job reminders and customer messages. Twilio also runs the phone line for the AI Receptionist. It holds the audio of any voicemail a caller leaves on its own systems. Twilio sets how long it keeps that audio, not us.
- ElevenLabs: turns written words into spoken audio for the AI Receptionist. Today we send ElevenLabs text and get speech back. We do not send it a recording of anyone's voice. The custom voice feature that would do so is built but switched off.
- SendGrid: sends our emails for invoices, notices, and account messages. It also delivers what you send through this website's forms to our team.
- Sentry: crash and error reports from the App (on by default; from the next App update, a switch turns it off on each phone) and from the web dashboard.
- US National Weather Service (weather.gov): we send a scheduled job site's coordinates to get the forecast for weather-aware scheduling. It is not told who you are or who the customer is.
- Google Maps: maps, address lookup, and routes. Street addresses you enter are sent to Google to turn into map coordinates. When you use the nearby supplier search in the App, your phone's location is sent to Google to find hardware and supply stores near you. The search distance goes with it. Google is not told who you are.
- Google Calendar: only if you connect it, from Integrations on the web dashboard. Then the appointment details of your scheduled jobs are sent to your own Google Calendar, and CONSTRUKTR reads when you are already busy. If you turn on customer invites and the appointment has a customer email address on it, that customer is added as an invited guest, and Google emails them directly. Customer invites start switched off.
- Zendesk: support tickets, when you contact support.
- HubSpot: Automate AI's own customer records. When you save your results from the Profit Leak Check on this website, your name, email address, phone number, trade, ZIP code, and a note of your results and of which boxes you ticked are copied there, as section 1 describes. The product itself sends nothing to HubSpot today. Its HubSpot connection, a Business plan feature, is switched off until it can send to each company's own HubSpot account. Before it was switched off, the connection sent to a HubSpot account that Automate AI runs, not to a HubSpot account of your own. The sync was automatic. When you added a customer, it sent that customer's first and last name, email address, phone number, and street address. When you sent an estimate, it sent the customer's name, the type of work, and the estimate amount. Approving an estimate, completing a job, or taking payment on an invoice updated that record's status. A call record, including the caller's phone number and the call summary or transcript, could be sent across by hand. Contacts could also be brought from that HubSpot account into your customer list. Our records show no company ever turned it on. We will update this policy before the connection is offered again.
- Railway: hosting for our servers and database, including Automate AI's sales system, which keeps what you save from the Profit Leak Check on this website.
- Vercel: hosting for this website and for the web dashboard at app.construktr.ai, so it handles every request you make to either. It is set up to count visits to this website without cookies. That counting is not switched on today, as section 1 describes.
- Microsoft Clarity: records how visitors use this website (not the App or the web dashboard), as section 1 describes under "How visitors use this website".
- Slack: sometimes an alert about a form sent on this website cannot reach our team by email. Then the website posts a short notice to Automate AI's own internal Slack workspace. It says how many form submissions are waiting and when the oldest arrived. It never includes your name, email address, phone number, or message. Separately, the product contains code that would post work alerts to Automate AI's own internal Slack workspace. Those alerts can name a caller and their phone number, or the customer behind a payment. That code is not switched on, and we will update this policy before it is.
- Apple and Google sign-in: you may choose to sign in with an Apple or Google account. If you do, we check that sign-in with them. We receive the name, email address, and profile picture address they return.
- open-meteo.com and ipapi.co: the App's home screen weather greeting is switched off today. When it is on, it sends your coordinates to open-meteo.com. If it cannot get coordinates, it asks ipapi.co to guess your rough location from your internet address. Neither is told who you are.
- Supabase: holds what you send us through the forms on this website. That is your name, email address, company, phone number, and message, plus the page you sent it from and the advertising campaign details in the link you arrived through. It also holds any email address signed up for updates, and the AI chat's hourly question counts described in section 1. It holds sign-in records left over from an earlier version of CONSTRUKTR too. It does not sign you in to the product, and your job photos and documents are not kept there. If an old sign-in record still exists for you, we ask Supabase to delete it when you delete your account.
- Intuit / QuickBooks: accounting sync, not available yet. Once it is, only when you connect your QuickBooks account.
- Expo, and Apple and Google push services: when a job is assigned, we send the assignee's push token and the job details to Expo. Expo passes them to Apple or Google for delivery.
Your phone's own speech service, run by Apple or Google, is described in section 2. We do not send it anything; your phone does.
We do not sell your personal information, and we do not give it to data brokers. Microsoft, which runs Clarity, is also an advertising company. We tell Clarity not to use what it records here for advertising. But Microsoft's clarity.ms servers may set their own cookies, which Microsoft may use for advertising. Section 1 explains them and how to stop them.
Text messages (SMS)
Texting is not available yet in the product, so CONSTRUKTR does not send text messages to contractors' customers or team members. Automate AI's own staff alert program is separate. It can text Automate AI staff who agreed in writing, from Automate AI's toll-free number, about the website's own operations. Its consent statement is linked in the footer of this website's public pages. Those staff alerts carry counts and times only, never a visitor's or customer's details.
The Profit Leak Check on this website is separate again. If you tick its call box, Automate AI may call or text you at the number you gave, about your results and CONSTRUKTR. That agreement is kept in Automate AI's own sales system and its own HubSpot account, as section 1 describes. To stop these calls and texts, email support@construktr.ai.
Once texting is switched on, CONSTRUKTR will send text messages on behalf of the contractors who use it, to those contractors' customers and team members. The messages will be about the job: appointment confirmations and reminders, notices that a technician is on the way, estimates ready to review, invoice and payment reminders and receipts, and replies about the work. Promotional texts are not part of the program yet, and when CONSTRUKTR switches them on, a contractor will be able to send its own promotional texts only to customers who agreed to receive them, and each promotional text will say how to opt out.
Mobile phone numbers and text-messaging opt-in consent will not be shared or sold to third parties, affiliates, or lead generators for marketing or promotional purposes. When texting is available, which it is not yet, a phone number will go to Twilio, which will deliver the message. It will also go to the other service providers listed above, only for the job described next to each of them.
Message frequency will vary with the work. Most customers will receive a few messages per job. Message and data rates may apply. Reply STOP to any message to stop receiving texts from that number. Reply HELP for help, or email support@construktr.ai. The full texting terms are in section 15 of our Terms of Service.
5. Data Security
We protect your data using:
- Encryption in transit (TLS) on every connection between you and us: in the App, on this website, and on the web dashboard
- Access based on each person's role, such as owner, office, lead, technician, subcontractor, and accountant. Each role sees only the screens it needs. Our servers check the role on sensitive requests, such as company settings, team management, and cash figures, rather than only hiding them in the app. Server checks for a few more actions are written and being switched on. These include changing customer records and changing jobs that are not assigned to you.
We are not making a claim on this page about encryption of stored data ("at rest"). We have not checked it end to end across every place your data is stored. We would rather leave it out than state something we cannot stand behind. If that matters to your business, email us, and we will tell you exactly where we have got to.
No system is 100% secure. If you think someone has got into your account, contact support@construktr.ai right away.
6. Data Retention
Read this section carefully. It is the one most likely to differ from what you assume.
CONSTRUKTR has no automatic deletion schedule. Nothing you put into the product expires, and nothing is deleted after a set period. We keep your data for as long as your account is open. It stays until you delete it or the account is closed. We are not going to write a retention period on this page that we do not actually run.
Older files are moved to cheaper storage over time. That is a cost change only. Nothing in that process ever removes a file.
Whether deleting a record deletes the file behind it depends on what you delete. Since September 15, 2026, some deletions also queue the files behind them for deletion from our storage. They are a job, an estimate, a lien notice, a custom AI Receptionist voice recording, and your company logo. Deleting a job takes its photos, documents, custom form photos and signatures, and job reports with it. Deleting a permit, an expense, a piece of equipment, or a contact works differently. The record is marked as deleted rather than erased. The file behind it stays in our storage until the company account closes, when section 7 removes it. Before September 15, 2026, deleting a record never removed its file. We find files by looking them up from their record. So a file left behind that way could not be found again, even when the account closed.
Some records are kept even after an account is closed. Below are the ones we know of. We would rather tell you than let you find out later. This is what we have found, not a promise that nothing else remains.
- Our security audit log records an internal account number, the internet address, and the browser or device that each action came from. We never edit or delete it.
- Timesheets keep the GPS locations recorded at clock in and clock out, linked to that same internal account number.
- The push token for your phone is not removed when your account is deleted. It is removed when you sign out of the App.
- A copy of your data that you asked us to export stays in our file storage after your account is deleted. Email us if you want it removed.
- We keep business records such as invoices, payments, estimates, jobs, and timesheets, because tax, accounting, and other laws require it. Your name, email address, phone number, and photo are no longer attached to them.
- Job photos and documents uploaded to your company's jobs stay with those jobs, because they are the company's record of its work. We remove only your profile photo, and any voice recording you made yourself for a custom AI Receptionist voice. The exception is section 7 below, where you are the last person on the account.
- Your business keeps records about its own customers, including their names, contact details, and job addresses. Those records belong to the business. They are not deleted when you delete your own account.
- Call audio sits on Twilio's systems. That means both the voicemails people leave you and the calls the product places to your customers. We keep only the link to it. Nothing in CONSTRUKTR deletes those links, and closing your account does not reach the audio. How long Twilio keeps it is Twilio's setting, not ours. The written record of each call stays with the company's records.
7. Deleting Your Account
You can delete your CONSTRUKTR account at any time:
- In the app: open Settings, find the Danger Zone, tap Delete Account, and type DELETE to confirm.
- On the web: sign in at app.construktr.ai/account/delete and delete your account there. You do not need to install the app.
- By email: send a request to support@construktr.ai from the email address on your account.
When your account is deleted, you are signed out. Your password and sign-in identity stop working. We remove your name, email address, phone number, and profile photo from your record. A session already open stops working on its next request. If the service that tracks that is briefly down, it stops within about fifteen minutes instead. Deletion cannot be undone. We keep the business records we must keep for legal, tax, and accounting reasons, as section 6 above describes.
If you are an owner and nobody else is still active on the company account, the whole company closes at the same time. If you are not an owner, the company stays open even when you are the last one in it. When the company does close, we ask Stripe to cancel the subscription. That includes one that is in a trial, behind on payment, or unpaid. It is set to stop at the end of the period you have already paid for. That step can fail without stopping the deletion. So check your card statement afterwards, and email support@construktr.ai if you are charged again.
When the company closes, we queue these files for deletion from our storage:
- every job photo and its thumbnail
- every job document
- your lien waiver and lien notice PDFs
- every customer signature that was saved as a file rather than written into the record
- any voice recording made for a custom AI Receptionist voice
- your company logo
- the photos you submitted to the AI estimate feature
- purchase order and job report PDFs, and job report photos
- permit documents and inspection photos
- photos attached to custom forms
- message attachments
- equipment photos, and equipment check out and return photos
- expense receipts
- business card scans
Everything in that list after the job documents was added to the sweep on September 15, 2026. Before that date, the product did not remove those files when a company closed. An earlier version of this policy promised some of them anyway. We would rather correct that in public than quietly.
Signatures are a mixed case, and we would rather explain it than tidy it up. When your customer signs on the customer portal, the signature is written into the estimate or job record itself. It is not saved as a separate file. So nothing is removed from storage, because nothing was ever put there. The signature stays with that business record for as long as the record does. Where a signature was saved as a file instead, closing the company now removes the file. One thing people reasonably expect to be on that list is not there: a profile picture. It is normally the one from the Google or Apple account you signed in with. Google or Apple holds it, not us, so there is nothing of ours to delete. We detach it from your record either way.
That list may still not be everything you uploaded, and we would rather say so than let you assume it is. We know of two files the sweep does not reach. The first is a lien rights document made with the AI tool. We never record where it was stored, so we cannot find it, even by hand, without searching. The second is an old voice sample for a custom AI Receptionist voice that was replaced by recording a new one. Replacing it removes the old record but not the old file, so nothing can find that file afterwards. The sweep also does not reach a file left behind by deleting a record before September 15, 2026, as section 6 describes.
This is what we have found by going through the product, not a guarantee that the list is complete. We are working on it. If you want anything specific removed, email support@construktr.ai and say what it is. We will go and find it.
You may delete your own account while other people remain on the company account. Then we remove from storage only your profile photo and any voice recording you made yourself for a custom AI Receptionist voice. The company's photos, documents, and signed estimates stay, because they are the business's records rather than yours. If you are the company's only owner and other people are still active, we cannot delete your account until you make someone else an owner first.
When we say a file is queued for deletion, we mean the request is carried out shortly afterwards. It has not already happened at the moment you press the button. If that step does not go through, the rest of the deletion still stands, and nothing tells you the file was missed. If you need proof that a specific file is gone, email support@construktr.ai and ask.
See the full details on our account deletion page.
8. Your Rights
You have the right to:
- Access: ask for a copy of the personal data we hold about you
- Correction: fix wrong information in your account settings or by contacting us
- Deletion: delete your account and personal data as described above
- Opt out of marketing: unsubscribe from marketing emails at any time
People in California and some other states have more rights under their state privacy laws. These include the right to know what personal information we collect and the right to ask us to delete it. We honor these requests for all users, whatever state they live in. We do not sell personal information. Microsoft's own Clarity cookies, which Microsoft may use for targeted advertising, may count as "sharing" under some state laws. (Section 1 explains them.) To opt out, use the "Do not sell or share my personal information" button on Your Privacy Choices. We also treat a Global Privacy Control signal from your browser as a request to opt out of sale and sharing. construktr.ai then does not load Clarity at all. You can also opt out by emailing support@construktr.ai, and we will tell you how to block clarity.ms in your browser. We will never discriminate against you for using your rights.
To use any of these rights, email support@construktr.ai. We respond within 30 days.
9. Children's Privacy
CONSTRUKTR is a business tool and is not aimed at children. We do not knowingly collect personal information from anyone under 16. You must be at least 18 to hold an account. If we learn that we have collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will tell you about material changes by email or in-app notice at least 30 days before they take effect. If you keep using the app after the changes take effect, you accept the updated policy.
11. Google User Data
Google Calendar is optional. You can connect it from Integrations on the web dashboard, as section 4 says. This section describes how CONSTRUKTR uses Google user data if you choose to connect it.
If you connect Google Calendar, CONSTRUKTR asks Google for permission to see, create, change, and delete events on calendars you own. We use that permission only for these things:
- placing your scheduled CONSTRUKTR jobs on your own Google Calendar
- keeping them up to date, and removing them when a job is cancelled
- reading your calendar's events for a chosen date range, so CONSTRUKTR can show when you are already busy
If you turn on customer invites, the customer on a job is added to that event as a guest, and Google emails them the appointment.
We store only the access tokens Google gives us, encrypted, and your sync settings. We do not store the contents of your calendar events. We do not use Google user data for advertising, and we do not sell it. We do not use it to develop, improve, or train artificial intelligence or machine learning models. People at CONSTRUKTR do not read your calendar data, except with your permission for a support request, where needed for security, or where the law requires it.
You can disconnect at any time from Integrations in CONSTRUKTR. That revokes our access and deletes the stored tokens. You can also remove access at myaccount.google.com/permissions. Events already placed on your calendar stay there after you disconnect, and you can delete them in Google Calendar.
In plain words: the sentence below is one Google requires word for word. It means we follow Google's rules for data from Google, including its strict limits on how that data may be used.
CONSTRUKTR's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
12. Contact Us
Automate AI LLC
Gilbert, AZ
support@construktr.ai
Terms of Service · Account Deletion · Support
We review this policy from time to time to keep it accurate as the product changes.
